What Condens does
Condens is a UX research repository for transcription, coding, highlights, clips, affinity analysis, synthesis, participant management, and AI-assisted qualitative workflows.
Condens is designed around qualitative analysis rather than generic document storage. Researchers can manage participants, transcripts, notes, recordings, highlights, tags, clips, and projects; collaborate on coding and affinity work; and assemble findings in a repository. AI features can reduce mechanical transcription and first-pass organization while the research team retains its analytic framework.
Pricing is based on current plans and researcher access, with stakeholder collaboration and enterprise capabilities varying by tier. Buyers should verify transcription and AI allowances, storage, participant management, exports, SSO, region, retention, and support in checkout or a quote. Viewer access and incentives or recruitment outside the platform should be included in total program cost.
Coding consistency does not equal truth. Researchers can share the same framing bias, while AI can normalize ambiguous statements into tidy themes and obscure negative cases. Participant profiles also connect identity to sensitive testimony. Separate identifiers where possible, use consented secondary use, establish a codebook without freezing discovery, measure coder disagreement, trace findings to excerpts, and report sample and method limitations.
How Condens works
Condens imports or records permitted research material, produces transcripts, and lets researchers highlight passages, apply codes, create clips, organize affinity structures, and publish findings. AI can accelerate transcription or synthesis tasks while links preserve a route from a claim to source evidence.
Create projects and data safeguards
Document question, method, sample, consent, AI processing, identifier separation, access, reuse, and retention. A provisional codebook supports collaboration without predetermining every theme.
Build verified source material
Authorized recordings and notes become transcripts, highlights, clips, and participant-linked records. Researchers correct speaker, terminology, quotation, and PII errors against originals.
Compare human and AI interpretation
Researchers code evidence and can use AI to accelerate organization. Double-coding, disagreement review, negative cases, segment comparison, and source tracing expose oversimplification and synthesis bias.
Publish findings with method
Insights link to excerpts and state sample, uncertainty, contradictions, and researcher judgment. Access, exports, participant requests, deletion, and repository quality remain governed.
How to set up Condens
Create a data-management plan
Define consent, recording, AI processing, identifier separation, access, reuse, retention, deletion, export, and participant requests.
Prepare projects and codebook
Record research questions, method, sample, screener, dates, and provisional codes while leaving room for emergent and contradictory themes.
Import and verify sources
Upload authorized recordings and notes, correct transcript and speaker errors, redact unnecessary PII, and preserve originals securely.
Code with human comparison
Use AI only as an aid, double-code a sample, discuss disagreement, inspect negative cases, compare segments, and trace each theme to excerpts.
Publish with limitations
Link insights to evidence, state uncertainty and researcher interpretation, restrict sensitive reports, and maintain deletion and repository audits.
Condens FAQs
How much does Condens cost?
Condens uses paid plans based on researcher and organization needs. Confirm current seats, transcription, AI, storage, and enterprise terms.
Can Condens transcribe research sessions?
Yes. Transcription accelerates analysis but speakers, specialized terms, quotations, and consequential wording require human correction.
What is double coding?
Two researchers independently code some material and compare interpretation, revealing ambiguity and improving—not guaranteeing—analytic consistency.
Should participant identity stay with transcripts?
Only when necessary and consented. Separate identifiers, minimize fields, restrict access, set retention, and support deletion requests.
Listing reviewed 2026-07-15. Product details and pricing can change; verify important terms on the provider's website.
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