What Guru does
Guru is an enterprise knowledge platform combining cards, verification, search, integrations, Knowledge Agents, citations, permissions, DLP, and audit controls.
Guru combines authored knowledge cards, connected sources, enterprise search, verification assignments, usage analytics, integrations, and cited Knowledge Agents. Its central idea is that knowledge quality needs owners and recurring maintenance, not only retrieval. Teams can surface answers in existing workflows while permissions and audit trails help govern access. Successful deployments resolve duplication, declare which system wins when sources disagree, and give subject-matter experts time and accountability to verify material.
Guru's current pricing page does not offer a fixed public seat schedule. It describes a tailored investment based on organizational scale, knowledge complexity, and AI maturity, including platform access, solution engineering, knowledge architecture, agent configuration, rollout support, and ongoing optimization. Buyers should request a scoped quote covering users, sources, integrations, migration, advisory hours, support, security controls, implementation milestones, usage assumptions, contract length, and renewal rather than comparing an unknown bundle with a simple note-taking subscription.
Guru documents permission inheritance, cited answers, lineage, encryption, DLP masking, audit logs, and no customer-data training by third-party LLMs. These reduce exposure but do not eliminate hallucination or bad-source risk. A verified card may become wrong between review intervals; connected content may lag, conflict, or lack nuance; and a generated answer may overgeneralize. Users should inspect the citation and effective date, escalate ambiguity, and keep human owners responsible for legal, HR, safety, medical, financial, customer, and other consequential guidance.
How Guru works
Guru ingests or connects approved knowledge, preserves access rules, and organizes owned content with verification workflows. Search and Knowledge Agents retrieve relevant accessible material, generate an answer with citations and lineage, and expose usage signals. Owners review, correct, and reverify the underlying knowledge as policies change.
How to set up Guru
Design the knowledge architecture
Identify authoritative systems, collections, owners, audiences, sensitive classes, verification intervals, duplicate-resolution rules, retention, and measurable target questions.
Configure governance
Set up SSO, SCIM, roles, groups, source permissions, DLP, audit access, and least-privilege integrations; test restricted, inherited, deleted, and guest content.
Migrate a representative subset
Clean duplicates, preserve source links and dates, assign verifiers, and establish a conflict rule before importing or indexing the full knowledge estate.
Evaluate agents and search
Test current, stale, conflicting, ambiguous, missing, and restricted evidence; require citations and abstention and have subject experts score factual and policy alignment.
Operate verification continuously
Monitor weak searches, unanswered questions, citation failures, connector lag, oversharing, stale cards, and adoption; repair the source and retain human escalation.
Guru FAQs
How much does Guru cost?
Pricing is custom based on scale, knowledge complexity, AI maturity, platform needs, and included expertise. Request a current scoped quote.
What is knowledge verification?
Owners are prompted to review content on a cadence so users can see its trust status. Verification helps but cannot guarantee truth between reviews.
Does Guru preserve source permissions?
Guru describes inherited and real-time permission enforcement. Customers should test every connector and identity scenario before broad rollout.
Does Guru use customer content to train public LLMs?
Guru states customer content is not used to train the LLM and describes zero retention by third-party LLMs. Verify applicable contracts and configurations.
Can cited answers hallucinate?
Yes. Generation may misread or overgeneralize evidence, and the source itself may be stale or conflicting. Human review remains necessary.
Listing reviewed 2026-07-15. Product details and pricing can change; verify important terms on the provider's website.
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