What Lattice AI does
Lattice AI assists with evidence-based performance drafts, feedback and 1:1 summaries, engagement analysis, HR answers, and manager coaching inside Lattice's people platform.
Lattice AI sits inside performance, goals, engagement, growth, compensation, and manager workflows rather than operating as a generic chatbot. Evidence-based review drafts can assemble permitted goals, updates, feedback, 1:1s, growth areas, and prior reviews; engagement tools summarize comments and trends; its HR Agent answers questions and supports action. A permission-aware MCP can bring Lattice context into supported external assistants.
Pricing is comparatively transparent. Foundations is $13 per seat monthly and includes reviews, goals, succession, manager tools, AI Agent, analytics, and integrations. Performance is $10; Engagement and Grow are $4 add-ons, and Compensation is $6. Lattice bills annually with a $4,000 minimum agreement, so smaller teams should calculate the effective per-person price and confirm modules and AI availability in the order.
Performance data can shape pay, promotion, discipline, and careers. AI may overweight recent, frequent, or manager-authored evidence; missing work is not poor work, and sentiment is not employee intent. Restrict sensitive feedback, disclose AI assistance, let employees correct records, audit outcomes across protected groups, and require accountable managers to write the final judgment. External MCP connections also need separate vendor, retention, and permission review.
How Lattice AI works
Lattice uses workforce records the current user may access—such as goals, updates, feedback, 1:1s, growth areas, and prior reviews—to retrieve evidence, summarize themes, draft feedback, answer HR questions, and coach managers. Administrators enable AI features and permissions govern available context.
Define the permitted people-data context
Administrators enable selected AI features and configure access to goals, feedback, reviews, 1:1s, surveys, and other records. Legal purpose, employee notice, confidentiality, retention, correction, and prohibited decisions must be established first.
Gather evidence the user may access
Lattice retrieves permission-appropriate performance or engagement context for a question or review. Missing, stale, private, or unevenly recorded work limits the evidence and must not be interpreted as employee deficiency.
Summarize, draft, or coach
AI generates themes, first drafts, suggested feedback, HR answers, or manager coaching grounded in available context. It can reproduce bias, recency, proxy variables, and dominant-manager narratives, so every claim needs source review.
Keep employment judgment accountable
Managers verify evidence and write final decisions; HR calibrates consistency, audits group outcomes, supports correction and appeal, and monitors access. MCP or downstream assistants receive separate privacy, retention, and vendor review.
How to set up Lattice AI
Define permitted decisions
Document where AI may summarize or draft and prohibit autonomous ratings, promotion, pay, discipline, termination, medical, accommodation, or protected-class decisions.
Clean and classify people data
Set visibility for feedback, 1:1s, reviews, goals, and surveys; remove stale records and give employees correction and access routes.
Configure modules and permissions
Enable only required AI features, roles, integrations, and MCP access; verify that every user receives no more context than their job requires.
Pilot representative review cycles
Compare drafts with source evidence across roles, levels, locations, leave patterns, and communication styles; inspect omissions, proxies, tone, and recency bias.
Require human accountability
Managers cite evidence and approve final text, HR audits outcomes and appeals, security reviews exports, and administrators monitor adoption and access logs.
Lattice AI FAQs
How much does Lattice AI cost?
Foundations is currently $13 per seat monthly with a $4,000 minimum annual agreement. Other modules and add-ons change the total.
What evidence can Lattice use for review drafts?
Lattice describes goals, updates, feedback, 1:1s, growth areas, and past reviews, subject to feature settings and the user's permissions.
Can Lattice AI make employment decisions?
It should not. Generated summaries and drafts require manager and HR review, documented evidence, consistent criteria, and employee appeal or correction paths.
What is Lattice MCP?
It is a permission-aware connector that lets supported AI assistants retrieve and act on Lattice context. External assistant privacy and retention still apply.
Can AI remove bias from reviews?
No. AI can reproduce bias in source data, proxies, omissions, and language. Employers must audit inputs, drafts, decisions, and group outcomes.
Listing reviewed 2026-07-15. Product details and pricing can change; verify important terms on the provider's website.
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