What Zoom AI Companion does
Zoom AI Companion is an assistant across Zoom Workplace and the web for meeting notes, in-meeting questions, writing, retrieval, task support, and personal workflows.
Zoom AI Companion has expanded beyond meeting summaries into a cross-work assistant. Current capabilities include in-meeting questions, smart recordings, summaries, a contextual chat panel, file and connected-source retrieval, writing support, third-party meeting note-taking, and personal workflows. Availability depends on account, license, region, product, administrator settings, and release stage.
Core AI Companion capabilities are included at no extra charge with eligible paid Zoom Workplace services. Zoom also advertises limited Basic access and a standalone AI Companion plan from $10 per user monthly on annual billing, while Workplace Pro annual pricing starts higher. Custom AI Companion, specialized products, metered agent features, and third-party agents can require separate fees or credits.
Zoom states it does not use customer audio, video, chat, screen sharing, attachments, or similar communications content to train Zoom or third-party AI models. Administrators still need to decide which features, groups, sources, and retention paths are appropriate. Meeting notice and consent rules vary by jurisdiction, and third-party meetings expose additional participant, platform, and calendar considerations.
A meeting summary is an interpretation, not an authoritative record. It can omit a dissenting view, confuse speakers, misstate a number, or turn a tentative idea into an apparent decision. Hosts should review transcripts or recordings for material commitments, correct notes before distribution, limit access, and avoid using participation metrics as simplistic employee-performance judgments.
How Zoom AI Companion works
A licensed user or administrator enables specific AI Companion features for meetings, chat, mail, docs, phone, or connected sources. During a permitted meeting, Zoom processes the relevant audio transcript and interaction context to answer questions or create a summary. In the AI chat surface, a user can add files or approved Zoom, Microsoft 365, Google, or other sources for retrieval and generation. The assistant returns notes, answers, drafts, tasks, or workflow suggestions; users verify source context and confirm sharing or consequential actions.
How to set up Zoom AI Companion
Define approved meeting uses
Choose meeting types, regions, participant groups, source systems, retention, notice and consent language, prohibited content, and accountable owners.
Confirm licenses and availability
Verify Workplace or standalone seats, Basic limits, custom or metered features, supported regions and verticals, third-party meetings, and renewal pricing.
Configure admin controls
Enable only needed features and groups, lock required settings, configure disclaimers, sharing, recordings, transcripts, connected sources, retention, and deletion.
Pilot with representative meetings
Test accents, crosstalk, numbers, confidential topics, late joins, external participants, third-party platforms, outages, and meetings where AI must remain off.
Create a review workflow
Have the host verify decisions, owners, dates, quotes, and sensitive statements against source material before summaries or tasks are shared.
Monitor and recalibrate
Track correction rate, missed actions, consent complaints, access incidents, participation fairness, time saved, and feature usage; disable weak or unnecessary capabilities.
Zoom AI Companion FAQs
Is Zoom AI Companion free?
Zoom offers limited access on Basic accounts and includes core features with eligible paid Workplace services. Standalone and specialized capabilities can have separate prices.
Can it take notes in Microsoft Teams or Google Meet?
Eligible licensed users can invite AI Companion to supported third-party meetings when admins, calendars, platform rules, and participant notices allow it.
Does Zoom train AI models on meeting content?
Zoom states that it does not use audio, video, chat, screen sharing, attachments, or similar customer communications content to train Zoom or third-party AI models.
Can administrators disable individual features?
Yes. Zoom documents account, group, user, and room-level controls for many AI capabilities, with options to lock settings and configure notices.
Are AI summaries official meeting minutes?
Not by default. They are generated drafts that can contain omissions or errors. A responsible participant should validate and approve any formal record.
Was AI Companion tested hands-on?
No. This review is based on current official product, pricing, support, privacy, security, and administration documentation.
Listing reviewed 2026-08-20. Product details and pricing can change; verify important terms on the provider's website.
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